Privacy Policy

Last Updated: June 07, 2025

1. Introduction

At Domai Accounting Solutions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (email address, phone number), and other information you provide when contacting us or using our services.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Similar Technologies: We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Responding to your inquiries and requests
  • Improving our website and services
  • Sending you communications that may be of interest to you
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +27 (21) 909-5486
  • By mail: 145 Beach Road, Sea Point, Cape Town, 8005, South Africa